Distance Selling Contract
This Agreement has been signed between the following parties under the following terms and conditions.
A. ‘BUYER’; (hereinafter referred to as “BUYER” on the contract)
B. ‘SELLER’; (hereinafter referred to as “SELLER” on the contract)
NAME SURNAME: DESTINATION SERVICES TURKEY TURİZM VE SEYAHAT ANONİM ŞİRKETİ (servisturistam.com)
ADDRESS: Doğuyaka Mh.Termessos bulvarı Gardenya park 2 sitesi.B blok No:30B/B ANTALYA
By accepting this contract, the BUYER agrees in advance that the contractor will be liable to pay the additional charges specified in the contract, such as the price of the order and the shipping charge, tax if the order is approved.
In the application and interpretation of this contract, they shall express written explanations satisfying the following terms.
MINISTER: The Minister of Customs and Trade,
MINISTRY: The Ministry of Customs and Trade,
LAW: Law No. 6502 on the Protection of Consumers,
REGULATION: Regulation on Distance Contracts (OG: 27.11.2014 / 29188)
SERVICE: The issue of any kind of consumer transaction outside the provision of goods made or undertaken against a fee or benefit,
SELLER: A company that offers goods or services on behalf of or on behalf of the seller of goods within the context of its commercial or professional activities,
BUYER: Real or legal person who acquires, uses or makes use of a good or service for commercial or non-professional purposes,
SITE: SELLER’s website,
ORDER: Real or legal person who requests a goods or service through the website of SELLER,
PARTIES: SELLER AND BUYER,
CONTRACT: This contract between the SELLER and the BUYER,
SERVICE: Tours, Transfer and other services
This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumer No 6502 and Regulation on Distance Contracts related to the sale and delivery of the products specified in the following qualifications and sales price, which the BUYER has ordered in electronic environment through the SELLER website.
The prices listed and announced on the site are the selling price. The advertised prices and promises are valid until updated and modified. The prices announced on a regular basis are valid until the end of the specified period.
4. SELLER INFORMATION
5. BUYER INFORMATION
Email / username
6. ORDER PERSON INFORMATION
Name / Surname / Title
Email / username
7. CONTRACT SITUATION SERVICE/SERVICES INFORMATION
1. Basic properties of the product / product / service are published in SELLER’s website. If the campaign has been edited by the seller, you can review the basic properties of the relevant product during the campaign. It is valid until the campaign date.
7.2. The prices listed and announced on the site are the selling price. The advertised prices and promises are valid until updated and modified. The prices announced on a regular basis are valid until the end of the specified period.
7.3. The selling price of the contractual goods or service including all taxes is shown below.
Product Description Forward Price Four Total
Cargo Amount (Email Delivery)
Payment Scheme and Plan
7.4. The shipping cost is free becayse delivery of the service info made by email.
8. INVOICE INFORMATION
Name / Surname / Title
Email / username
Invoice delivery: Invoice with order to invoice address during delivery of order
It will be delivered.
9. GENERAL PROVISIONS
9.1. BUYER, SELLER ‘s web site in the contract for the basic characteristics of the product, sales price and payment method and the preliminary information about the delivery, reading, information is provided, electronic environment, the necessary confirmation is acknowledged, promises and undertakes. The BUYER; Declares and undertakes to confirm the Preliminary Information in electronic form and prior to the establishment of the distance sales contract, the address to be given to the SELLER by the BUYER, the basic features of the ordered products, the price including the tax of the products and the payment and delivery information correctly and completely .
9.2. Each contract item shall be delivered to the person and / or organization in the name indicated by the BUYER or SELLER within the period specified in the preliminary information section on the internet site, depending on the distance of theBUYER, not exceeding the legal period of 30 days. In the event that the product can not be delivered to the TENDER within this period, the TENDER reserves the right to terminate the contract.
9.3. The SELLER shall not be liable for any loss or damage caused by the use of the product in accordance with the standards specified in the order and in accordance with the qualifications stated in the order and if the warranty documents and the manuals and the information and documents required by the job are delivered in accordance with the legal regulations. to protect and enhance the quality of service, to show the necessary care and self-esteem during the performance of the business, and to act with caution and foresight.
9.4. The SELLER may supply a different product at equal quality and price by informing and expressly approving the BUYER prior to the expiration of the contractual obligations arising from the contract.
9.5. SELLER acknowledges, declares and undertakes that if it can not fulfill the contractual obligations in case the fulfillment of the ordered product or service becomes impossible, it shall return it to the total costly BUYER within 14 days within the 14 days from the date of the notification.
9.6. The BUYER agrees, declares and undertakes that, in case of delivery of the contractual product, this CONTRACT shall be confirmed in electronic form, and if for any reason the contractual product value is not paid and / or canceled in the bank records, the SELLER shall be obliged to deliver the contractual product.
9.7. BUYER, if the contractual product value is not paid to the SELLER by the related bank or financial institution as a result of unfair use of the SELLER’s credit card by unauthorized use of the credit card of the SELLER after delivery to the person and / or organization indicated by the BUYER or PURCHASER of the contractual product, Declares and undertakes that it will return the transportation to the SELLER in the form of belonging to SELLER within 3 days.
9.8. SELLER acknowledges, declares and undertakes that it shall notify the BUYER of the situation if it can not deliver within the term of the contractual term with the cause of reasons such as the development of the parties other than the will, unpredictable and obstructive and / or delays in fulfilling the obligations of the parties. The BUYER shall also have the right to demand from the SELLER that the order be canceled, replaced by a precedent in case of contractual product, and / or delayed until the time of delivery is over. If the order is canceled by the BUYER, in the payments made by the PURCHASER in cash, the amount of the product will be paid to the customer in cash and in advance within 14 days. Payments made by the BUYERwith a credit card will be returned to the relevant bank within 14 days after the order is canceled by the BUYER. BUYER, the amount returned by the seller to the credit card by the bank can be found to be 2 to 3 weeks after the bank transfer to the account of the BUYER, and if this amount is related to the account of the BUYER after the payment to the BUYER, the BUYERrelates to the bank transaction process. declare and undertake that it can not hold it responsible.
9.9. SELLER shall not be liable for any loss or damage caused by communication, marketing, notifications and / or communications via the address, e-mail address, fixed and mobile telephone lines and other contact information specified in the registration form on the site by the Buyer or later by itself, the right to access the BUYER for other purposes. BUYERacknowledges and agrees that by accepting this contract, the SELLER may have the above mentioned communication activities for him.
9:10. The BUYERshall inspect the contractual goods / service before delivery; broken, broken tear, etc. damaged and defective goods / services from the cargo company. The delivered goods / service shall be deemed to be undamaged and sound. After the delivery, the goods / service must be carefully protected. If the right of withdrawal is used, the goods / services should not be used. The invoice must be returned.
9:11. In the event that the credit card holder used for the order with the BUYERis not the same person or the security clearance for the credit card used in the order is determined prior to the delivery of the product to the BUYER, the SELLER shall provide the identity and contact information for the credit card bearer, the credit card used in the order, or ask the BUYER to submit a letter stating that the credit card belongs to the cardholder’s bank. If the order is to be frozen until the buyer obtains the subject information / documents and if the request is not received within 24 hours, the SELLER has the right to cancel the order.
9:12. BUYERdeclares and warrants that the personal and other information it provides in realizing it as a member of the website belongs to the SELLER’s website and that the SELLER will immediately and completely compensate for any damages due to the unreasonableness of this information on the first notification of the SELLER.
9:13. The BUYER agrees and agrees to abide by and not violate the provisions of the legislation when using the website of the SELLER. Otherwise, all legal and penal obligations to be born shall be binding solely and exclusively the BUYER.
9:14. Buyer shall not use the SELLER ‘s website in any way that violates public order, violates general morality, disturbs and harasses others, infringes the material and moral rights of others for a purpose that is illegal. In addition, it can not be used in activities that prevent or make it difficult for members to use services (spam, virus, trojan, etc.).
9:15. The SITE’s website may link to other websites and / or other content owned and / or operated by the SELLER that are not under their control and / or owned by third parties. These links are provided to facilitate the orientation of the BUYER and do not support any website or person running the site and do not carry any warranty for the information contained in the Link web site.
9:16. A member who violates one or more of the items listed in this contract shall be personally and criminally liable for the violation of the contract and shall keep the SELLER free from the legal and criminal consequences of such violations. Also; In the event of a violation of the law, the seller reserves the right to claim compensation for non-compliance with the membership contract against the member.
10. ABOUT GİVE UP
10.1. BUYER ; within 14 (fourteen) days from the date of delivery of the product to the person or organization in which it is located, or if the distance contract relates to the sale of the goods, the seller shall be entitled to withdraw from the contract without any legal or criminal liability, In case of distance contracts for service provision, this period starts from the date the contract is signed. Before the end of the right of withdrawal, the right of withdrawal can not be used in the service contracts whose service is started with the approval of the consumer. The costs arising from the use of the right to withdrawal belong to the SELLER. The BUYER agrees in advance that you are informed of the right to withdraw by accepting this contract.
10.2. In order to use the right of withdrawal, it must be notified within 14 (fourteen) days by written notice by registered mail, fax or e-mail addressed to the SELLER, and the product is not used within the scope of the provisions of ” If this right is used,
a) The invoice for the product delivered to the 3rd person or the PURCHASER, (If the item to be returned is the invoice enterprise, it must be sent along with the return invoice that the institution has arranged when returning.) Order invoices issued on behalf of the institutions will not be completed if the return invoice is not canceled.
b) Return form,
c) The returnable items must be delivered complete and undamaged together with the box, packaging, and standard accessories if any.
d) The SELLER is obliged to return the documents which bring the total amount of the SELLER and the BUYER to the BUYER within the latest 10 days from the receipt of the notice of withdrawal and to return the goods within 20 days.
e) If there is a decrease in the value of the goods due to the fault of the BUYER , or if the return becomes impossible, the BUYER is obliged to compensate the damage of the BUYER at the rate of the defect. However, the BUYER shall not be liable for any alteration or deterioration that occurs due to the proper use of the goods or the product within the right of withdrawal.
f) If the right of withdrawal is used, the discount amount used within the scope of the campaign will be canceled if it is below the campaign limit amount set by the SELLER.
11. PRODUCTS THAT CAN NOT BE USED TO SEE
Swimwear and swimwear, swimwear and bikini bottoms, makeup materials, disposable items, goods which are dangerous for immediate deterioration or which are likely to pass the expiration date and which are prepared in accordance with the request of the PURCHASER, products which are not suitable for health and hygiene when they are packed by the BUYER and which are returned by the BUYER, products which are mixed with other products after delivery and which can not be separated by nature, goods related to periodicals such as newspapers and magazines other than those provided under the Subscription Agreement, digital media content, software programs, data recording and data storage devices, computer consumables, packaging RECEIVER filed by the return if required by the regulation is impossible. It is also not possible to use the right of withdrawal for services rendered with the consent of the consumer before the end of the revocation period.
Unopened, untested, unopened packaging for return of cosmetic and personal care products, underwear, swimwear, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and tapes and stationery consumables (toner, cartridge, tape etc.) and they must be unused.
12. DEFAULT CARAL AND LEGAL RESULTS
The PURCHASER agrees, declares and undertakes that he will pay interest and be liable to the bank within the framework of the credit card agreement between the card holder and the bank, in case of default in case of payment transactions by credit card. In this case, the bank may apply for legal remedies; the costs and expenses of the Buyer may be requested from the BUYER and if the BUYER defaults due to the borrowing of the BUYER, the BUYER agrees, declares and undertakes that he will pay the damages and losses suffered by the BUYER due to the delayed performance of the Borrower
13. AUTHORIZED COURT
Complaints and objections arising from disputes arising out of this agreement shall be made to the arbitral tribunal or the consumer court where the consumer’s residence is located within the monetary limits set forth in the following paragraph or where the consumer transaction is made. Information on monetary classification is as follows:
Applicable to consumer arbitration committees for the year 2017, effective as of 01/01/2017:
a) In disputes under 2.400 (two thousand four hundred) Turkish Lira, district consumer arbitration committees,
b) In case of disputes between 2,400 (two thousand four hundred) Turkish Lira and 3,610 (three thousand six hundred ten) Turkish Lira in provinces with metropolitan status, provincial consumer arbitration committees,
c) In case of disputes under the head of the province of non-metropolitan cities (3.610 (three thousand six hundred ten) Turkish Lira), the provincial consumer arbitration committees,
d) In the disputes between 2,400 (two thousand four hundred) Turkish Lira and 3,610 (three thousand six hundred ten) Turkish Lira, provincial consumer arbitration committees have been appointed in the districts of the provinces which are not in the metropolitan status.
This Agreement is made for commercial purposes.
The Buyer shall be deemed to have accepted all the terms and conditions of this contract when making the payment for the order placed on the Site. The SELLER is obliged to make the necessary software arrangements in such a way that the contract is read and accepted by the BUYER before the order is realized.